FAQ's

WHERE IS YOUR SHOP & RETURNS ADDRESS?

Jane's Boutique

23 Park Mall

Ashford

Kent

TN24 8RY

CAN I ORDER OVER THE PHONE?

Yes no problem. Many people prefer to talk to someone to order. Please call 01233 635346 to talk to any of our team who will be happy to help.

WHEN WILL MY CLICK & COLLECT ORDER BE READY?

We aim to have all click & collect orders ready in 4 working hours, please contact us before setting out to ensure it is waiting for you.

CAN I MAKE CHANGES TO MY ORDER?

Unfortunately, our system does not allow us to amend orders, however if you would like to cancel an order and place a new one you can call us on 01233 63534, email us on info@janesboutique.co.uk or contact us via social media. Please note this option is only available before we have processed your order, after this the order cannot be cancelled.

WILL YOU BE GETTING MORE STOCK OF A SPECIFIC ITEM?

At Jane's Boutique, we like to change stock on a weekly basis. Our popular items can sell out very quickly so we always advise to buy it when you see it. If the item is popular we will try to restock but it can't be guaranteed. It is always a good idea to browse through our NEW IN category